Privacy Policy

1. Data Controller and Contact

Company Name: Chengdu Gaoquan Technology Co., Ltd

Office Address: Room 501, 502, 503, 701, 702, 703, 5th Floor, Block A, Building 4, No. 200 Tianfu Fifth St reet, Chengdu High tech Zone, China (Sichuan) Pilo, Chengdu, 610000, CN

Website: gaoquantech.com

Business Support: support@gaoquantech.com

Key Accounts: fengyu1@gaoquantech.com

2. Scope of This Policy

This policy governs personal information processing for the official website, mobile management applications, software and IoT services, e-commerce channels, online customer support systems, and all related digital products published via app stores including Google Play and Apple App Store.

3. Information We Collect

3.1 Information You Provide

• Contact details such as name, email address, phone number, company details, and inquiry content.
• Business cooperation details, procurement requests, and service customization requirements.
• Support tickets, customer service transcripts, and collaboration records.

3.2 Information Collected Automatically

• Device data: model, operating system, language, app version, network operator, and device identifiers where permitted.
• Usage data: session events, app feature interactions, service logs, and crash diagnostics.
• Network and technical data: IP address, timestamps, access logs, browser type, and referral sources.
• Approximate location inferred from IP or mobile signals where lawful and disclosed.

3.3 Commerce and Transaction Data

• Order, subscription, billing references, and transaction status for online commerce services.
• Payment and settlement details are processed by qualified payment processors; we do not store full card credentials.

4. Legal Bases for Processing

• Contract necessity for product delivery, account operation, support, and transaction fulfillment.
• Legitimate interests for service security, fraud prevention, analytics, and product improvement.
• Consent for optional marketing, certain ad personalization, cookies, and permissions-based functions.
• Legal obligations including tax, accounting, regulatory requests, and lawful process compliance.

5. Purpose of Processing

• To develop and operate network technologies, information systems, customized software, and mobile management applications.
• To support IoT services, smart hardware and electronics showcase/sales services, and online e-commerce transactions.
• To publish industry information, execute brand marketing campaigns, and provide business consulting.
• To deliver online customer service and partner cooperation matching.
• To monitor reliability, security, and legal compliance across global channels.

6. App Store and Platform Compliance

We design operations to align with applicable app store rules, including but not limited to Google Play Developer Program Policies, Google Play User Data Policy, Families Policy requirements when relevant, Apple App Store Review Guidelines, Apple privacy nutrition label requirements, and applicable disclosure obligations for data collection and tracking.

7. Advertising and Monetization Compliance

7.1 Ad Formats Potentially Used

• App open ads (launch ads), rewarded video ads, interstitial ads, and banner ads.
• Native ad placements where clearly labeled and policy-compliant.

7.2 Ad Platforms and Mediation Providers

Depending on product configuration and territory, apps may integrate one or more advertising/mediation platforms, including Google AdMob, Google Ad Manager, Google AdSense (where applicable), Unity Ads, Meta Audience Network, AppLovin, AppLovin MAX, ironSource LevelPlay, Mintegral, Pangle (TikTok for Business), InMobi, Liftoff (including Vungle), Chartboost, Smaato, Start.io, Fyber, Tapjoy, Yahoo Ads, Yandex Ads, Amazon Publisher Services, and other compliant networks.

7.3 Data for Ad Delivery

• Ad request metadata, approximate location, IP address, device advertising identifiers, and performance events may be processed by ad partners according to their policies and user consent status.
• For iOS, AppTrackingTransparency prompts are used when required before accessing IDFA or equivalent tracking data.
• For Android, Advertising ID use follows Google Play policy and privacy disclosures.

7.4 Consent and Choice

• Consent management tools may request permission for personalized advertising where required by law.
• Users can manage ad choices via in-app settings, platform settings, or partner opt-out tools where available.
• Children and teen protections are applied according to age-gating and market requirements.

8. Cookies, SDKs, and Similar Technologies

• Cookies and local storage for session continuity, analytics, preferences, and security.
• SDKs for crash reporting, analytics, push notifications, anti-fraud, customer support, and ad monetization.
• Region-specific consent banners and controls where required by law.

9. International and Regional Compliance Framework

We apply policy controls intended to align with legal obligations relevant to operation markets, including where applicable:

• European Union / EEA: GDPR and ePrivacy-related requirements.
• United Kingdom: UK GDPR and Data Protection Act requirements.
• Switzerland: Swiss Federal Act on Data Protection.
• United States: CCPA/CPRA and other state privacy laws where applicable.
• Canada: PIPEDA and provincial privacy requirements where applicable.
• Brazil: LGPD requirements where applicable.
• Australia and New Zealand: privacy principles and fair processing requirements.
• Japan, South Korea, Singapore, and other jurisdictions with applicable data protection frameworks.

Where local law imposes stricter standards, we apply those standards to the relevant users and processing activities.

10. Data Sharing

• Service providers: cloud hosting, analytics, payment processors, messaging vendors, support tooling, and security services.
• Advertising partners: ad networks and mediation providers subject to applicable legal basis and transparency requirements.
• Business partners: cooperation workflows for requested services and lawful collaboration objectives.
• Authorities: when required by law, legal process, or lawful governmental request.
• Corporate transactions: mergers, acquisition, financing, or asset transfer under confidentiality safeguards.

11. Cross-Border Transfers

Data may be processed in multiple jurisdictions. We implement transfer safeguards as required, such as contractual protections, technical controls, and internal governance to maintain equivalent protection levels where applicable.

12. Data Retention

• We retain data only for as long as necessary for service provision, compliance, dispute handling, and legitimate business needs.
• Retention periods vary by data category, contractual obligations, legal requirements, and security objectives.

13. Security Measures

• Encryption in transit, access controls, least-privilege principles, security monitoring, and incident response processes.
• Regular reviews for vulnerabilities, abuse patterns, and unauthorized access attempts.
• Despite safeguards, no method of transmission or storage is absolutely secure.

14. Age and Children Privacy

• Services are not intentionally directed to children below the minimum legal age in relevant jurisdictions unless explicitly designated as child-directed and compliant.
• Where child or teen users may be present, age-appropriate safeguards, reduced data use, and ad restrictions are applied as required.
• If a parent or guardian believes unauthorized child data was submitted, contact support@gaoquantech.com for review and deletion where applicable.

15. Your Rights

Depending on jurisdiction, users may have rights to access, correct, delete, port, restrict processing, object to processing, withdraw consent, and appeal decision outcomes. To exercise rights, contact support@gaoquantech.com. Identity verification may be required.

16. Do Not Sell or Share / Targeted Advertising Choices

Where required by applicable U.S. state laws or similar frameworks, users may request opt-out from certain sharing or targeted advertising activities. We provide mechanisms to process such requests in accordance with applicable law.

17. Third-Party Links and Services

Our websites and apps may contain links or integrations managed by third parties, including app stores, ad providers, and payment gateways. Their privacy practices are governed by their own policies.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. Material changes will be communicated through website notices, in-app notices, or other reasonable channels.

19. Contact and Complaints

For privacy inquiries, rights requests, or complaints:

• Business Support: support@gaoquantech.com
• Key Accounts: fengyu1@gaoquantech.com
• Website: gaoquantech.com
• Mailing Address: Room 501, 502, 503, 701, 702, 703, 5th Floor, Block A, Building 4, No. 200 Tianfu Fifth St reet, Chengdu High tech Zone, China (Sichuan) Pilo, Chengdu, 610000, CN